Delivery Policy
Imperial Office Products online catalogue is by far the most convenient and simple way for you to order your office supplies. We do not have a minimum order amount, so please feel free to shop and buy anything you need. We do, however, charge a $10.00 shipping and handling fee on all orders of less than $50.00.
FAST DELIVERY to your residence or workplace in most cases within 1 - 2 business days on in stock items (office furniture and large print/copiers excluded). In a rush - give us a call before 9 AM to see if we can add an in-stock item you need to the delivery truck for same day service, no extra fees apply.
Delivery service available in our local market area for office furniture however we reserve the right to review request for delivery service on low value orders and to review options to best serve your requirements. Delivery outside of our local market area is available, please contact us for details.
Deliveries to our customers are generally Monday to Friday between 9 AM and 5 PM. Timed or scheduled delivery is only available for Office Furniture and Office Equipment Installations. In the event that you are not available at the time of delivery to sign for your order our delivery drivers will, at their discretion, leave your parcel at the Front Door or Receiving Door of your facility. NSR (No Signature Received if you are not there to sign) deliveries require our drivers to take a picture of the delivery (date and time stamped) and they will make an attempt to contact you by phone to let you know that the delivery has been made and where the package(s) have been left.
Delivery charges are standard on all office furniture and large or heavy items including oversized white boards/cork boards, commercial shredders, safes, chair mats and other above average sized items.
We accept VISA, MasterCard and American Express, Cheque*, EFT*, Direct Deposit*, and offer Net Terms*.